# Your Mirth account, privacy and support

> Edit your profile, delete your account, understand what Mirth keeps and how to get help.

Source: https://joinmirth.com/guides/account-privacy-and-support. Last updated 7 November 2026.

## Profile and trusted contact

Open https://joinmirth.com/account/profile (or your profile in the app) to change your name, photo, phone number, city, interests, level and saved trusted contact.

## Delete your account

- Web: open https://joinmirth.com/account/profile, choose Delete my account, type DELETE to confirm.
- iPhone app: Settings, then Delete account.
- Or email hello@specvista.com with "Mirth" in the subject.

## What Mirth keeps

- Your profile, bookings, check-ins, debrief votes and crews.
- For each booking, a trusted contact and any medical notes you choose to give. Medical notes and your phone number are encrypted.
- Exact location only during an event window, encrypted and deleted 48 hours after the event.
- Card details are handled by Flutterwave and never seen by Mirth.
- Data is kept until you delete your account or ask, or 24 months after your last sign-up, booking or event, whichever comes first.
- Mirth does not sell your data or share it with advertisers. Analytics only run with your consent.

The full notice is at https://joinmirth.com/privacy. Mirth is a trading name of Specvista Technology, a UK technology company and the data controller.

## Former Sorelia members

Sorelia accounts moved to Mirth with the same login.

## Get help

- Questions: hello@specvista.com, with "Mirth" in the subject.
- Report a member, host, event or content, or complain about how a report was handled: https://joinmirth.com/report.
- Common questions: https://joinmirth.com/faq. Safety rules: https://joinmirth.com/safety.